Salon policies
These policies help every guest enjoy a smooth, respectful experience. Details specific to your service are confirmed when you book.
These policies are being finalized with the salon. The guidance below reflects our general practices; exact terms (deposits, cancellation windows, and fees) are confirmed by the salon and will be posted here once approved.
Booking
Appointments are recommended for all services. You can request an appointment through the salon's booking option or by calling us directly. For consultation-first services such as color correction, extensions, and bridal, please request a consultation rather than booking a standard appointment.
Consultations
Some services — including corrective color, major transformations, extensions, and bridal — begin with a consultation so we can plan the right approach and time. We will confirm what your service needs when you reach out.
Deposits
Certain services may require a deposit to reserve time or order product. The salon will confirm any deposit details with you before your appointment.
Cancellation & Rescheduling
If you need to change or cancel your appointment, please let us know as early as you can so we can offer the time to another guest. The salon will share its current cancellation and rescheduling guidelines when you book.
Late Arrivals
If you are running late, please call. Depending on the schedule, a late arrival may need to be adjusted or rescheduled so every guest receives their full service.
Service Adjustments
Your satisfaction matters to us. If something is not quite right, please contact the salon within a reasonable time and we will do our best to make it right.
Children & Additional Guests
We love welcoming families. For everyone's comfort and safety around styling tools and chemicals, please talk with us about bringing additional guests or children who are not being serviced.
Chemical & Color Services
Color and chemical services depend on your hair's history and condition. We may recommend a strand test or a phased plan, and we will always prioritize the health of your hair over rushing a result.
Gift Cards
Gift card availability and terms are confirmed by the salon. Please contact us for current gift card options.
Illness
If you are feeling unwell, please reach out to reschedule. We appreciate your help keeping our team and guests healthy.
Accessibility & Accommodations
We want every guest to feel comfortable. If you need an accommodation for your visit, please let us know in advance and we will do our best to help. Specific accessibility features are confirmed by the salon.
Privacy
We respect your privacy and only use the information you share to provide and improve your service. See our Privacy Policy for details.
Effective date: Pending owner approval · Last updated: 2026-07-17